Some prescriptions may be repeated without speaking to a doctor.
You can put in a request for your medications via the following ways:
· through an app, via the NHS or Patient Access app
· ask your pharmacy
· post a note through our letter box during opening hours
Please only phone the surgery to request your prescription if none of these ways are possible. We hope to keep our phone lines open for appointment bookings and other queries as much as possible.
We aim to send your prescription requests across to your nominated pharmacy within 48 hours. The time it takes for the medications to be dispensed depends on the pharmacy. We advise that you check with your pharmacy in the first instance if you would like an update regarding your requests.
We strongly recommend that you order your prescriptions before you expect to run out.
Make sure you plan ahead if you are going away or if there is a bank holiday.
We encourage the use of online services to make prescription requests.
Getting online access is easy. Please speak to a member of staff to gain access. You will need a username and password.
To sign up for this service adults will need to produce photographic ID (e.g. passport or driving licence). For children we can accept a passport or their Red Book.
Unused prescription medicines cost the NHS over £300 million every year. Please be mindful of this and only order what you need.
How can you help?
- Let your GP or Pharmacist know if you’ve stopped taking any of your medicines
- Check what medicines you already have before re-ordering
- Only tick the medicines you need
- If the pharmacist requests a prescription on your behalf, you automatically get everything! Please specify the medications that you need.
- If you need to go into hospital, please remember to take all your medicines with you in a clearly marked bag.
- If you are taking a medicine which you believe is not helping your condition, discuss this with your GP or pharmacist.
Unused items cannot be recycled even if you never open them. If you return medicines after they have left the pharmacy, they will be destroyed.
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